Our Story

Since our launch in 2003, The Lavender Touch’s primary aim has been to provide a supportive service to those living with cancer, and their loved ones, when dealing with the side effects of the disease and its treatment. We are proud that since then, we have been credited with bringing comfort to many of the cancer patients in the Scottish Borders, supporting them with therapeutic treatments designed to work holistically alongside medical treatment.

Six unpaid trustees govern the charity: Chairperson Jan Beattie, Finance Alex Moffat, Kirsty Dunlop, Caiti Lewis, Fiona Morris, Wendy Wilson and Aileen Mackay. They bring their skills and experience to guarantee that The Lavender Touch achieves its aims.

Therapies Coordinator Megan Graham works alongside the NHS to ensure our complementary therapy services are offered to those who will benefit most.

We have two part-time paid staff members responsible for the day-to-day running of the charity; Pauline Williams, Charity Development Manager, and Danielle Roote, Charity Admin Support.

Everyone involved takes great pride in our services, and a large percentage of the money raised through fundraising goes directly towards patient care. 

Now that we have built a service to be proud of, we are keen to raise awareness of the charity and the services we provide. The more people that know we are here, the more we can do to help provide some relief to people living with the symptoms of cancer and its treatment. No one should suffer alone; we are here to help.

A Word from our Chairperson

Mission Statement

The Lavender Touch is dedicated to supporting people who live in the Scottish Borders through their cancer experience. This may be the individual themselves or their family who cares for them. We strive to make a meaningful impact by working with communities, donors, and partners to create sustainable change.

Our Values

Our work is rooted in a few key values that guide us every day. These values are the heart of our work, and they remind us why we do what we do.

Compassion

Compassion is at the core of everything we do. We approach each service-user, volunteer, therapist, employee and member of the public with genuine care and warmth recognising their dignity and worth.

Community

We are deeply connected to the people and place of the Scottish Borders. We are loyal partners to our community through challenges and opportunities.

Understanding

We strive to truly listen and learn from the experiences of others. We create a culture of inclusion where everyone feels seen, heard and valued.

Trustworthy

We are committed to being a charity that people can depend on. We earn trust through honesty, integrity and consistency in everything we do.

Person-focused

We place people at the heart of everything we do. Our work is rooted in dignity and a commitment to empowering the people we work with.

WHAT PEOPLE SAY ABOUT US

Awards and Acknowledgements

We’re always honoured to be recognised by our community. Recently, we received the Charity and Community Organisation Award at the Galashiels Heartland Awards 2025 – a lovely nod to the role our Galashiels shop plays in raising awareness of our work.

We also received the John Lamont MP ‘Volunteers of the Year’ Award, celebrating the dedication of our wonderful volunteers. Their involvement makes a real difference to those living with cancer in our local communities, and we couldn’t do what we do without them.

Volunteer with us

Our volunteers’ time makes all the difference; without their support and commitment none of our work would be possible. If you have time you’d like to give to working with the team at The Lavender Touch, get in touch. We’d love to hear from you.